Uber Eats has been a popular way for people to get food delivered to their doorsteps for years now. This convenience comes with a cost, however, as Uber Eats shares a great deal of customer information with its delivery people. Now, Uber Eats is taking a step forward in transparency by revealing how much information is shared with its delivery personnel.
According to Uber Eats, the information shared with delivery personnel includes customer names, delivery addresses, and order details. However, in an effort to protect customers' privacy, phone numbers, email addresses, and payment information are not shared. Uber Eats also emphasizes that customer ratings of each delivery experience will not be shared with the delivery people.
In addition to this detailed information, Uber Eats also provides delivery personnel with safety features. If a delivery person ever feels unsafe while on the job, they can use the app to call 911 or send an alert to their manager. Uber Eats also has a list of "safe spots" where delivery people can take a break during their shifts.
Finally, Uber Eats encourages its delivery personnel to follow the rules outlined by local, state, and federal laws. This includes wearing appropriate personal protective equipment, following social distancing protocols, and refraining from any activities that may be deemed unsafe.
In today's world, it is increasingly important for businesses to be transparent about the data they share with their employees. Uber Eats is taking a step in the right direction by displaying how much information is shared with their delivery personnel. This move towards transparency may help customers feel more secure when using the service.
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